Questions Frequently Asked By Our Residential Customers
Q: What size dumpsters do you provide to rent?
A. We provide 10, 15, 20, and 30yd containers for rentals. You can find sizes and dimensions on our dumpster rental page to get a better idea of what you may need.
Q. Are there certain items that we cannot throw in our dumpster?
A. Yes, We have a list of restrictions that you can see on our page to get a better understanding of what not to throw in.
Q. How can I order a roll- off dumpster?
A. If you call our main line one of our customer service representatives can assist you in setting up your dumpster rental
Q. Can I order a dumpster far in advance?
A. Yes, you can order a dumpster to the upcoming date you would prefer, we do not provide exact times due to many different factors like weather, traffic, and delays
Q. How long do I have to book in advance?
A. Typically we ask our customers to book 1-2 days in advance to ensure that we are able to persue your request on time in case of excessive workload
Questions Frequently Asked By Our Commerical Customers
Q. How do I know what dumpster will be right for my business?
A. Our sales representatives are key on understanding and helping you choose the right dumpster that works for your companies needs, just let us know!
Q. What are some items that cannot go into my business container?
A. Any bulky items that won’t compress are restricted for example; Bulky wood and metal, As well as Our restrictions page which applies to residential and commercial
Q. Is there a certain day for Pick Up ?
Yes. When you setup a new account, you will be provided with a Pick up day, based on your service frequency.
Q. Are there Service Delays on Holidays?
Yes, there is a (1) day delay in services on the following holidays: Thanksgiving, Christmas, Easter.
Q. Will my dumpster be emptied on Snow Days?
Safety and road conditions determine whether the Pick Up schedule will remain active, or be delayed by (1) day. It is important to ensure there is a clear path to your containers.